What should I say?

Proven templates for tough situations and requests.

All Customer service Getting clients Partnerships Pitching Sales Work issues Response to backlash
How to leave a group chat with minimal dramaNew1 templateNew
An adult woman going down a slide
A smooth exit
How to respond to an upsetting message2 templates
Kermit the Frog looking worriedly at a phone
They said what? Deep breaths
Template to communicate cost-cutting to employees1 template
Cutting a $100 bill to symbolize cost-cutting
Being honest and humane
Template of a personal statement to widespread backlash1 template
Looking sad in the midst of backlash to something you did
Hang in there, you will get through this
How to announce you are removing or downgrading product features1 template
Plucking a flower pedal to symbolize removing a product feature
First step, be clear about what's changing
How to reply to good and bad online reviews6 templates
Nervously checking online reviews in a yoga position
Checking online reviews be like
Cold emails to slide into someone's inbox5 templates
Penguin sliding on ice to represent sliding into someone's inbox with a cold email
Don't mind me, just sliding into your inbox
Freelance dry spell? How to land paid work fast4 templates
A plant sprouting through a crack in the pavement to represent landing paid work after a dry spell
Money can grow anywhere you water it
How to sincerely apologize for bad customer experiences1 template, 1 example
Cat with begging hands to represent apologizing to a customer
We made a mistake
How to give feedback to a colleague over a minor, repeat issue1 template
​Man looking astonished at a long piece of paper stretched over a desk, to lightheartedly represent a list of complaints about a coworker
Here's everything you do that bothers me
How to follow up during the sales process to keep the momentum going3 templates
Sponebob looking excited at an annoyed Squidward walking by, this is what happens when you follow up without giving them a  compelling reason to reply
Just checking in, your mom asked me to
Influencers: how to reach out for paid collabs without getting ignored1 template
A woman excitedly holding up a pen, to lightheartedly represent influencers being able to sell anything
Look how hyped I am holding a pen, imagine me with your product!
Proven cold email templates to get new clients5 templates
Man celebrating with money falling, to represent closing a new client
Make it rain, by proactively reaching out to clients
Partnership email templates to collaborate with influencers3 templates
Let's collab!
How to cold pitch investors and raise a seed round4 templates
🎡 Take a chance on me πŸŽ΅
Land press coverage, even if your product or story is "boring"5 templates
A team of coworkers celebrating landing press coverage
You and your team after getting featured πŸ˜€
How to follow up to revive prospects gone cold5 templates
An ice sculpture of a man, to lightheartedly represent a prospect gone cold
Meet my prospect gone cold
How to ask for client referrals, without feeling awkward4 templates
A dog looking up with a dopey expression to lightheartedly represent needing a big favor
I'm gonna cut to the chase, I need a big favor
Got something to sell? Try a letter style sales email2 templates
The shut up and take my money meme to represent what a great sales email can do
Uplevel your sales game

Are your templates AI generated or human written?

All of our templates are 100% original and human written. While AI is very helpful for generating ideas, creating drafts and saving time, we believe in our edge coming up with messages that convey the right feeling and meaning and sound like something you would really say. Especially for sensitive topics. That and there are so many approaches you could take, even if something is well-written, it doesn't mean the angle is the most appropriate, effective or sincere.

How can I use the templates?

The templates are word by word examples that show you the phrasing and tone of an approach so you can easily adapt them. We find descriptions or theories of the key points, without written out examples, can be harder to follow, since there are so many ways you can say something.

You can edit the templates are Art of Say, referencing the explanations of key points as you go, and paste them into your document editor or email. Or you can directly copy and paste a template into your document editor or email and customize it there.